Dear visitors to our website,
We appreciate you visiting our website and showing interest in our trips. That is why we take the protection of your privacy and your personal data you provide us very seriously. We are fully committed to complying with the provisions of the Federal Data Protection Act, and would therefore like to share the following information with you on the type of data we collect, if any, and how we handle it.
This privacy statement applies exclusively to the website www.dthr-hotels.de to any subpages. When you visit the website www.dthr-hotels.de you have the option of navigating to other websites. Websites which are governed by separate privacy statements that can be accessed on those sites.
(Status: October 2024)
Detailed information on the data protection notices of our social media presences is available here.
Detailed information on the data protection information for business contact purposes is available here.
COPYRIGHT
The contents of the DERTOUR Hotels & Resorts website are protected by copyright. All rights reserved. With the exception of the downloads offered for use in the original version, the use of texts and images, in whole or in part, without the prior written consent of DERTOUR Hotels & Resorts violates the provisions of copyright law and is therefore illegal. This also applies in particular to all rights of exploitation such as reproduction, translation or use in electronic systems. Registered trademarks, trade names and logos are utilised on our website. Even if these are not marked as such where they are used, the relevant statutory provisions apply.
DERTOUR Hotels & Resorts GmbH, Humboldtstrasse 140-144, 51149 Cologne, datenschutz@dertour.com is responsible for data collection and processing.
HANDLING PERSONAL DATA
The protection of your privacy is very important to us. For this reason, as a matter of principle, we have created our website to be used anonymously. We use the information we obtain and save during your visit to our websites exclusively for internal purposes and to improve the design of our websites. We save the IP address transmitted by your web browser only for a certain period of time in order to to detect, isolate and eliminate disruptions or errors (for example attacks on our servers). Following this period of time, we delete or anonymise the IP address. We use the IP address strictly for the purpose of security as stated above. You can find further information on processing the IP address under the following section “Usage Data”.
USAGE DATA/LOG FILES
When you visit our website, what is known as usage data is temporarily saved as protocol on our web server for statistical purposes to improve the quality of our websites.
This data set consists of:
We use this information to enable access to our website, to control and administer our systems and to improve the design of our websites. This data is stored anonymously in accordance with applicable statutory requirements. As a result, personal user profiles cannot be created. Data about individuals or their individual behaviour is not collected.
DATA RECIPIENTS
We only transfer your data to third parties (e.g.to service providers such as hotel operators, airlines or financial institutions for payment processing) if transfer authority exists pursuant to data protection laws.
In addition, your data may be passed on to external service providers (e.g. IT service providers, companies that destroy or archive data, print service providers), which support us in data processing on our behalf based on strict instructions.
In this case, data processing may take place outside the EU/EEA. As an appropriate safeguard for the lawfulness of these data transfers, we have, among other measures, concluded standard EU contracts with the addressees in accordance with Art. 46 (2) (c) of the GDPR in case there are no legal exceptions.
We will neither sell nor otherwise market your personal data to third parties.
USE OF COOKIES
Cookies are text files that are stored on a user’s hard drive when visiting a website. They are not harmful to your computer and cannot be seen by third parties. They enable information to be stored for a specified period of time and allow the user’s computer to be identified.
By accepting our cookies, they remain on your computer for a period of 30 days, unless you delete them. During an online booking, cookies are temporarily stored for the duration of the booking and are automatically deleted after 30 minutes of inactivity or after closing the website.
You may object to obtaining and storing your data via this service at any time. To prevent the activation of cookies, disable them in your browser. Please be aware, however, that disabling cookies may restrict the use of the website and the services offered.
DATA SECURITY
To protect your data from unauthorised access, we use an encryption procedure. You can recognise this process through the closed lock which appears in the status bar of your browser, and the address line which begins with “https://”.
REFERAL AND LINKING TO SOCIAL MEDIA NETWORKS
On our website you will find links to social media networks such as LinkedIn. These are not plugins provided by LinkedIn, which already transmit data to the provider when the page is loaded without the user having any influence.
The buttons for the social media networks merely conceal a link to the social media network, including transfer of the website to be shared. No user data is transmitted from the website to the social media network.
If you are already logged in to the relevant social media service when you click on the button, this will be recognised in the dialogue for sharing the website so that you can share the content directly. If this is not the case, you will be asked to log in to the social media network.
From this point on, you will be on the website of the respective social media network.
RIGHTS OF THE DATA SUBJECT
Data subjects have the right to request information from the controller about personal data concerning them and the correction of inaccurate data or the deletion of data, provided a reason set forth in Art. 17 of the GDPR applies, e.g. where the data is no longer necessary in relation to the purposes intended. The data subject also has the right to restrict data processing if any of the conditions referred to in Art. 18 of the GDPR apply and, in cases referred to in Art. 20 of the GDPR, to the right to data portability. If data is collected on the basis of Art. 6 (1) (e) or (f), the data subject has the right to object to the processing of personal data on grounds relating to his or her particular situation. In such a case, we will then no longer process personal data, unless there are compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
COMPLAINT WITH A SUPERVISORY AUTHORITY
Every data subject has the right to lodge a complaint with a supervisory authority where he or she considers that the processing of data relating to him or her infringes data protection regulations. In particular, you may exercise the right to lodge a complaint before a supervisory authority in the Member State of your habitual residence or the place of the alleged infringement.
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